Plumber partner FAQ

No. No plumbing companies are signed up, and HyrePlumber has not sent an inquiry to anyone. Registering puts your business on the list for when matching is live in your area.

Registered plumbing businesses that hold whatever license their work requires where they operate, carry general liability coverage, and carry workers’ compensation where they employ people.

Yes. In some states the license belongs to a person. Wisconsin, for example, issues plumbing licenses only to individuals, and Pennsylvania has no statewide plumbing license at all. Tell us what applies: the master plumber in charge, the city license or the state one.

Emergencies, leaks, drains, water heaters, toilets and fixtures, sewer lines, repiping, water treatment, sump pumps and gas lines. Those are the choices on the homeowner form. You choose which you want.

We intend to let you. The registration form lists the services you offer and asks which work you decline, and the homeowner form asks what the job is, so an introduction can match the job and not just the word “plumbing”.

The United States, but demand will be uneven and follow where homeowners find our guides. We will not tell you there is volume in your market before there is.

No. HyrePlumber does not perform, supervise, warrant or finance plumbing work, and has no plumbers, vans or dispatch. We publish information for homeowners and intend to make introductions.

Not decided yet. The pricing model and price are not set, including whether a sewer inquiry and a toilet inquiry would be priced alike. Registering now costs nothing and is not a purchase.

Not decided yet. Whether an inquiry goes to one company or several, and whether any area is protected, are open terms. No exclusivity has been promised to anyone.

Not decided yet. No delivery-time commitment has been set.

Not decided yet. What counts as invalid, and how a credit or dispute is handled, is still being defined. We intend to hear why an inquiry was wrong: out of area, wrong service, a duplicate or unreachable.

We intend to let you. A company that is booked solid should be able to stop the tap. How pausing works depends on the terms that are still being decided. Today, ask and your registration is paused or removed.

No. We are not a party to your contract with the homeowner and take no percentage of the work. Whatever the pricing turns out to be, it will be for the introduction, not the job.

No. We publish no company profiles, ratings or rankings, and carry no advertising, so there is no position to buy. Any commercial arrangement will be disclosed and kept out of the guides.

No, and nobody honestly can. We do not promise inquiry volume, conversion rates or revenue. What happens after an introduction is your diagnosis, your quote and the homeowner’s decision.

On the zip code and the job the homeowner chose, against the areas, services and declined work you told us about. We will not widen your radius to make volume.

Zip code, the job, how soon, whether they own, rent or manage the home, and the homeowner’s own description, plus name and email, and a phone number or street address where the homeowner chose to give one. Both are optional.

Not as a dispatch service. We tell a homeowner with running water to shut the main valve and call a local plumber directly, and anyone who smells gas to leave and call 911 and the utility. How urgent inquiries will be handled is not decided.

No. We do not use those words about anyone, because they promise a level of checking we have not earned. When a check is done, we will name the check and its date. See how plumbing companies will be checked.

Details go to a company only with the homeowner’s agreement, and only to answer that inquiry. Partners may not resell them, add them to unrelated marketing or pass them on. See our privacy policy.

Email hello@hyreplumber.com. Licenses lapse and renew, service areas change and vans come and go, so we would rather hear from you than keep a stale record.